Privacy Policy

We collect only what we need to operate the service. When you sign up or reach out, we collect your email address. We do not collect payment information directly — that is handled by our payment processor.

We do not collect browsing data, install tracking pixels, or build advertising profiles.

Your email is used to deliver the service: onboarding, service updates, and support. We do not use it for marketing to third parties.

If you become a client, the information your agent processes (emails, documents, calendar data) is used solely to operate your agent on your behalf. It is never used for any other purpose.

We do not sell, rent, or share your personal data with third parties for their commercial purposes. Full stop.

Your conversations, documents, and business data are never used to train AI models — ours or anyone else's. We use AI providers (Anthropic, OpenAI, Google) via enterprise API tiers that explicitly prohibit using customer data for model training.

We retain your data for as long as your account is active. If you close your account or request deletion, we will purge your data within 30 days and provide written confirmation.

To request deletion, email millie@hellomillie.ai with "Data Deletion Request" in the subject line.

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Each client's data is stored in an isolated environment. For full details, see our Security page.

Questions about this policy? Email millie@hellomillie.ai. We will respond within 48 hours.